Our service team is available to you for all service questions.

Our services help to keep your systems running smoothly at all times. We also offer maintenance and repair. Our service portfolio includes:

  • Maintenance and repair of all systems (including other brands)
  • Disinfection of centralised and decentralised water purification systems
  • IQ/OQ validation support
  • Qualification of system parameters and recalibration
checklist, service, membraPure
membraPure, inlay ARACUS Amino Acid Analyzer, service

Regular maintenance of your system by our service technicians is our aim. All our systems are low-maintenance and sensor controlled. Our systems are equipped with a tool for self-diagnosis which provides us with an initial indication of the problem (online or by phone) to help keep service costs down. Minimizing costs and maximising system availability are our main objectives. In case of trouble we can either fix it online or the service engineer or the service technician can give you precise instructions for fixing the problem. We offer different levels of support to our customers depending on the level of support they require.

If you are interested in receiving a quotation, fill out the contact formular and choose your service contract level. We will come back to you soon.